I am sure you know the importance of online reviews.Â
Heck, in the past year, I’m certain you decided to check the internet to see what people think about a certain phone, power bank, gadget, or even a service before making the final decision to open your purse–or bank app– to buy.
This shows the power online reviews hold for any successful business.Â
But here comes the hard part… how do you get customers to –happily and without feeling forced– leave positive reviews for you?
Customers–people even– are always busy and have something to take care of almost every hour of the day. Some will promise to leave reviews, and –by no fault of theirs– forget entirely about you and your service/product till the next time they need you.
Now that you know all this… how can you encourage more customers to leave positive reviews for your business? In this article, we’re going to take a look at 5 key strategies that are both hilarious and proven to work.
- Bribe them with cookies: Yes! we said it! No one would admit it but everyone likes a little bribe–or let’s call it a “freebie” so we don’t get on the wrong side of the law– here and there. So do the legal bribe and offer customers a free cookie or a discount on their next purchase if they leave a positive review. Yes, it may seem like a small gesture but it goes a long way. Plus, the smell of freshly baked cookies in your business is sure to put a smile on anyone’s face.
- Make it easy for them: Workstedi will help your customers leave reviews easily after they make a payment. This will automatically go toward building your profile and thanks to our transparent system, we make sure it’s easy for your customers to find you and leave a review.
- Give them a shoutout: When a customer leaves a positive review, give them a shoutout on your social media accounts. It’s a small gesture that shows your appreciation and could also inspire other customers to leave a review.
- Use humor: Humans all react well to good humor, so if you get a funny review, don’t be afraid to have a laugh and respond in kind. It shows that you’re human, and customers appreciate that. Plus, it’s a great way to lighten the mood and make the customer feel more at ease.
- Make it a game: Create a rewards program for customers who leave reviews. For example, for every review they leave, they get a stamp on a loyalty card. Once the card is full, they get a free prize or a discount. It’s a fun way to get customers excited about leaving reviews.
So… you know the next thing to do, right?
Try out any of these strategies and tell us how well it worked for you and your business.
Also remember, just the same way you made that purchase after reading tens of good reviews online from other people who have bought the same product, a potential customer will also see good reviews–if you have them– about your business/offer/product and decide to buy from you.
The more positive reviews you have, the more likely you are to attract new customers and keep the ones you already have.Â
So, go forth and get those stars!